The quickest and easiest way to place an order is to Text or WhatsApp at 07778 629079. This helps me organise deliveries. You can also email info@littleowlogs.co.uk or call the mobile or landline numbers, but you will have to leave a message. We aim to respond to enquiries within twenty-four hours, although it may be longer during busy periods (December or extremely cold weather conditions). If we have not responded within this time, please try again, as mistakes do happen.

If you are familiar with Google pin drops or What3Words, that’s great. We can use that. Otherwise, your address and some directions to assist us are a great help. A phone number that we can use to contact you on the day of delivery (just in case we are struggling to find you) is also very useful.

We have mobile card readers that accept most credit and debit cards and Apple and Android payments, but they do depend on a mobile signal. We can give an invoice with BACS details on delivery, and we do accept cheques. Please pay within seven days of delivery.

Standard-size logs are nine inches long, but we can do larger logs on request. Remember, the larger the logs, the longer they will last on your fire; we have supplied logs up to three feet in length, but generally, twelve, fifteen and eighteen-inch logs are common sizes.

All our logs are hardwood and mainly Ash or Beech, the best wood for burning, giving a slow burn with a great heat output.

Little Owl Logs has been in business for nearly twenty years, and we have retained many original customers. My philosophy is simple: I don’t want to sell you one load of logs; I want to sell you the next load as well. We have entered the Woodsure ready-to-burn scheme so you can be confident you are getting a good product.

We prefer that someone be home for your first delivery so we know we are in the correct location and you can show us where to tip the logs off, but it is not essential. Some customers have been placing orders for over ten years and we still have not met them.

The logs are delivered loose in the back of the pick-up truck and generally tipped off. We recommend putting a tarpaulin on the ground where the logs are to be offloaded, especially if you have a gravel drive. There is always some dust and flakes off the logs, which can be a pain to clean up.

We offer a stacking service; however, this needs to be requested upon ordering. We charge a minimum of £35 for a single load or £60 for a double load, based on how much work is needed. Please note we can not stack if there are steps to where you want them stacked.

Yes, if you are booked in, we will be delivering. If you need to contact me on the day of delivery, please text 07778 629079 or call, but please do not ring the landline number expecting an answer; we are out delivering logs.

Our wood is normally sourced within ten miles of my yard, so it is truly local. This keeps our haulage cost lower and the distance your logs have travelled to a minimum. All the wood is from woodland managed under strict Forestry Commission guidelines.

We deliver all year round and encourage customers to order in the summer. This helps ensure your logs are as dry as possible and will burn most efficiently.

Yes, well-managed woodland gives a sustainable carbon-neutral renewable resource. The wood we cut up for logs has little or no use elsewhere in the timber industry. It is not timber suitable for sawmilling into planks and making furniture or other products. The firewood industry gives a vital market for woodland owners to sell lower-grade wood which is a by-product of good woodland management.

If you burn dry logs, no. There is a backlash against wood burners in the press, driven largely by misinformation and a lack of knowledge by some journalists and groups using poor, outdated test results. For an independent view, listen to Tim Harford on Radio 4 and search on BBC Sounds for “More or Less 28th February 2020”.